Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance staff is educated to swiftly address all our Linux cloud hosting clients’ inquiries and help requests. Via our ticketing system, it will be possible to submit your inquiry and a support crew representative will most likely get back to you in only maximum 60 minutes. In actual fact, practice has shown that the typical reply time is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is provided by a group of certified specialists who are ready to respond to your questions asap. You are able to make contact with the support team by launching a help and support ticket from your Web Control Panel or by sending us an e–mail message. On business days, you may as well contact us on the telephone or make use of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • JeffHost.com’s Control Panel supplies a broad practical knowledge base which is included in all areas. In each area, you’ll find a Help control key which will load for you a selection of step–by–step guides on how to take advantage of a selected option or accomplish a particular action. Moreover, we have made mini seminar clips that will help you get a better idea of the Control Panel’s interface.