Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Resolution Warranty

  • Each ticket that you post to our customer assistance team will be handled within up to 60 minutes. The basic problems will be solved instantly. Nonetheless, if the assistance request you have submitted calls for some help from a certified technician, we’ll address the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Top–class Technical Help Service

  • We will be online for you 24x7 to give you information and tech support as well as to aid you with any trouble that you could possibly have as you are managing your virtual server. We can support you with all pre–configured apps, including your Operating System, server admin panel (depending on the VPS type) and the Web Control Panel designed 100% by our developers.

  • Intuitive help center

  • An Informative Help Zone

  • In the Web Control Panel that is provided cost–free along with your virtual server, you can easily find an educative Help zone, that features everything you need to be informed on when controlling your internet sites and software. We have added a wide selection of how–to content articles and video courses that illustrate the standard site managing tasks in an easy to read form.